Are you unable to access the internet from home or mobile phone?

We have partnered with The Good Things Foundation to help people experiencing data poverty access the internet by providing free mobile data, calls and texts. The National Databank scheme is supported by UK mobile networks Vodafone, O2 and Three. 

If you have no or insufficient internet access at home or away from home due to affordability, and/or are unable to afford your current payments, you may be eligible for help.

You’ll need a mobile phone, 4G tablet or portable WiFi device to access this help. If you’re in a fixed contract with your current provider, we won’t be able to cancel your agreement and you will remain liable for these payments.

To be able to access the National Databank you must be 18+ years old and from a low-income household.

One or more of the following must also be true: 

  • you have no or poor access to the internet at home
  • you have no or poor access to the internet away from home
  • you can’t afford your existing monthly contract or top-up

If you meet the criteria, complete the National Databank application form below and we will be in touch to arrange your collection time – we cannot post these out, you must come to our Halesowen Hub to collect at a prearranged time on Wednesday or Friday afternoons.  You will need to complete a form when you arrive before collecting the sim.

The data is on either O2, Three or Vodafone only.

Are you the applicant or are you submitting this form on behalf of the named applicant?

Tick this box to confirm that you are 18 years old or over, as it is required to apply

Tick this box to confirm that you are from a low-income household, as it is required to apply

Which of the following statements apply?

7 + 1 =

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